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TrackOver and ServiceTitan, honestly

Enterprise power is great. So is running by Friday.

ServiceTitan is a serious platform for serious scale: call centers, sales teams, dozens of trucks. Most dirt companies are not that, and do not want the implementation project that comes with it.

TrackOver publishes Free at $0, Pro at $25/user/mo, Premium at $45/user/mo, Elite at $69/user/mo, with a three seat minimum on the paid tiers, so the smallest paid bill is $75 a month and the free plan needs no card. ServiceTitan does not publish prices. Its pricing page lists three packages (Starter, Essentials and The Works), says pricing is per technician, and asks you to request a quote. ServiceTitan is a serious platform for serious scale: call centers, sales teams, dozens of trucks. Most dirt companies are not that, and do not want the implementation project that comes with it.

What ServiceTitan does well

ServiceTitan offers real depth: call booking, marketing attribution, memberships, and reporting built for large residential HVAC, plumbing, and electrical operations with office staff to run it. Big shops with dedicated admins get real leverage from that depth.

Who each one is best for

Pick ServiceTitan if…
You run a large home-service operation with a call center and office staff
You need enterprise features like call recording, memberships, and deep sales reporting
You have the time and budget for a real implementation and training program
Pick TrackOver if…
You are a 3 to 30 person dirt crew and want to be running this week, not this quarter
The owner is also the estimator, dispatcher, and sometimes the operator
You want per-seat monthly pricing you can adjust with the season
Your field problems are dirt problems: markouts, machines, buried work, restoration

Side by side

TrackOverServiceTitan
Prices on the websiteYes. A free plan, then $25, $45 or $69 per user per month, 3-seat minimum.No. Pricing is per technician; each package says "Request Pricing".
PackagesFree, Pro, Premium and Elite.Starter, Essentials and The Works.
Free plan or trialYes: 3 users, 3 jobs and 30 photos, no card, no expiry. 7-day free trial on every paid plan.Neither is offered on its pricing page; it offers a free demo.
Who it says it is forExcavation, site work, underground utilities, septic, paving, snow and lawn crews."Trusted by over 100,000 contractors" in residential and commercial trades, including HVAC, plumbing, electrical, roofing and septic.
Dispatch and schedulingDrag-and-drop boards by day and crew; every phone updates live.Drag-and-drop dispatch board and scheduling in every package.
Phones and marketingLeads and a sales pipeline. Built for a small office, not a call center.Call booking in every package; call recording and marketing attribution are listed features.
PayrollTimesheets with overtime broken out, exportable for whoever runs payroll.Payroll and commission tracking in every package.
MembershipsRecurring jobs.Customizable memberships in every package.
811 / markout tickets811 ticket numbers and expiration warnings on each job.Not named on the pages we checked. Ask them.
Machines and fleetHours, service intervals and who has each machine.Fleet Pro is listed among its separate Pro products.
KMZ route filesFiber and utility route files drawn on the live job map.Not named on the pages we checked. Ask them.
Moving your data inDrop in a CSV or Excel export, check every row first, undo for 24 hours.Not covered on its pricing page.

ServiceTitan column read from their own public pages on 2026-09-30: ServiceTitan pricing and packages. Features and prices change on both sides; check anything critical with both before you decide.

ServiceTitan is a trademark of its owner. TrackOver is not affiliated with, sponsored by, or endorsed by ServiceTitan; this page is our own comparison based on publicly available information.

How to switch from ServiceTitan

  1. 1
    Download your lists
    Export your customers, jobs and prices as CSV or Excel, or save each sheet as a file.
  2. 2
    Drop them into TrackOver
    Start free, go to Import, pick what the file holds and drop it in.
  3. 3
    Check every row, then import
    Columns are matched for you and every row is shown before it is saved. Undo takes it all back out for 24 hours.

The full guide: what comes over from ServiceTitan and where it lands →

What each one costs

TrackOver
Free $0 · 3 users, 3 jobs, 30 photos, no card and no expiry
Pro $25/user/mo · 3 seat minimum, so $75/mo
Premium $45/user/mo · 3 seat minimum, so $135/mo
Elite $69/user/mo · 3 seat minimum, so $207/mo
ServiceTitan

ServiceTitan does not publish prices. Its pricing page lists three packages (Starter, Essentials and The Works), says pricing is per technician, and asks you to request a quote.

That is normal for platforms at its scale and not a criticism. It does mean you cannot compare it on price without talking to them first.

ServiceTitan figures read from their own pricing page on 2026-09-30. Prices change; check before deciding on one.

TrackOver and ServiceTitan: common questions

Is TrackOver a good ServiceTitan alternative?

ServiceTitan is a serious platform for serious scale: call centers, sales teams, dozens of trucks. Most dirt companies are not that, and do not want the implementation project that comes with it. It fits best when: You are a 3 to 30 person dirt crew and want to be running this week, not this quarter; The owner is also the estimator, dispatcher, and sometimes the operator; You want per-seat monthly pricing you can adjust with the season; Your field problems are dirt problems: markouts, machines, buried work, restoration.

When should I choose ServiceTitan instead of TrackOver?

You run a large home-service operation with a call center and office staff; You need enterprise features like call recording, memberships, and deep sales reporting; You have the time and budget for a real implementation and training program. We would rather you pick the right tool than pick us.

What does ServiceTitan do well?

ServiceTitan offers real depth: call booking, marketing attribution, memberships, and reporting built for large residential HVAC, plumbing, and electrical operations with office staff to run it. Big shops with dedicated admins get real leverage from that depth.

How does TrackOver compare to ServiceTitan for excavation and dirt work?

Setup: Running in an afternoon: add jobs, invite the crew, done. No implementation project. Field app: Big buttons for muddy gloves: my jobs, camera, clock. Crews learn it in a morning. Pricing: Per person per month, free tier to start, change plans any season. Dirt features: Markouts, machine hours, KMZ overlays, buried-work photo records built in. Office side: Boards, dispatch, invoicing, and job costing without needing a back-office team. Your data: Export everything anytime, in standard formats.

How do I switch from ServiceTitan to TrackOver?

Export your customers, jobs and prices as CSV or Excel, or save each sheet as a file. Start free, go to Import, pick what the file holds and drop it in. Columns are matched for you and every row is shown before it is saved. Undo takes it all back out for 24 hours. The full guide is at trackover.io/switch/servicetitan.

Is there a free trial?

Yes. The free plan needs no card and doesn't expire, and every paid plan starts with a 7-day free trial.

The fastest comparison is a real job

Start free, run one job through it, and let the crew vote. No card, no contract, a 7-day free trial on every paid plan, and your data exports if you leave.

Start freeSee a demo

See pricing · Switching guides · 811 ticket tracking

Comparing more than one?

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