Subprocessors
Last updated: November 10, 2026
These outside companies handle data for TrackOver so the service can run. Rows marked optional only apply when a company turns that feature on. We sign terms with each that limit how they may use the data.
| Company | What it does | Data | Where |
|---|---|---|---|
| Supabase | Database, sign-in and file storage | Everything a company stores in TrackOver, including photos, job records, time and crew location | United States (AWS) |
| Vercel | Website and server hosting, page-load statistics | Web requests, IP addresses, pages visited (no ad cookies) | United States |
| Stripe | Card and bank payments, subscriptions, payouts | Payer name, email, billing details, payment amounts | United States |
| Twilio | Text messages and phone calls | Phone numbers and message text, call audio when voice features are on | United States |
| Resend | Sending email | Recipient email address and the message | United States |
| Anthropic | AI features (drafting, reading paperwork, translating, the helper) | The text or image a person sends to an AI feature | United States |
| OpenAI and Deepgram (optional) | Turning voice notes into text | Voice recordings a crew member chooses to dictate | United States |
| Google Maps Platform | Turning addresses into map points | Job and customer addresses | United States |
| US Census geocoder, Nominatim and Overpass (OpenStreetMap data), Photon (Komoot) | Address and place look-ups for maps and job sites | Addresses or coordinates typed or saved on a job | United States and Germany |
| Open-Meteo and Google Solar (optional) | Weather for rain days and roof measurements, when those tools are used | A job's coordinates or address | Europe (Open-Meteo) and United States (Google) |
| CompanyCam (optional) | Photo import, when a company connects it | Job photos the company chooses to bring over | United States |
| ID.me (optional) | Identity verification, when a company turns it on | Verification result for the person verifying | United States |
| OpenStreetMap tile servers | Map pictures on map screens | The visitor's IP address and the map area viewed | United Kingdom and EU |
| Cloudflare Turnstile | Bot check on signup and booking forms | IP address and browser signals | United States |
| Plaid (optional) | Bank connection for bookkeeping, when a company turns it on | Read-only bank transactions | United States |
| Intuit QuickBooks (optional) | Accounting import, when a company connects it | Customers, invoices and payments the company chooses to sync | United States |
| Apple and Google push services (through Expo) | Phone notifications | Device token and the notification text | United States |
| Google Ads and Meta (optional) | Measuring our own ads and showing them again to site visitors | Page views and sign-up events from trackover.io, only after the visitor accepts cookies, never from signed-in customers or customer links | United States |
Questions, or want to be told before we add one? Use the privacy request form or email support@trackover.io.
See also our Privacy Policy and Security.