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TrackOver and Workiz, honestly

Phone-first home service, or site work?

Workiz leans on calls, booking and dispatch for home-service shops. If your jobs run for days, use machines and need a record of what went in the ground, the job record matters more than the phone.

Last checked 2026-10-24.

TrackOver publishes Free at $0, Pro at $25/user/mo, Premium at $45/user/mo, Elite at $69/user/mo, with a three seat minimum on the paid tiers, so the smallest paid bill is $75 a month and the free plan needs no card. Workiz's pricing page lists Standard, Pro and Ultimate and asks you to request pricing for each. Workiz leans on calls, booking and dispatch for home-service shops. If your jobs run for days, use machines and need a record of what went in the ground, the job record matters more than the phone.

What Workiz does well

Workiz puts the phone at the center: its site describes AI call answering, a communication suite, good-better-best quoting on site, and its own payments. A locksmith, garage door or appliance repair shop that wins work on the first call gets real use out of that.

Who each one is best for

Pick Workiz if…
Most of your leads arrive by phone and you want calls, texts and booking in one tool
Your work is short service visits: locksmith, garage door, appliance, HVAC, plumbing repair
You want AI call answering and are fine requesting a quote to see the price
Pick TrackOver if…
Your jobs run days or weeks: excavation, paving, snow, lawn, utility or fiber work
You want the price on the website and a free plan to try first
Machines, 811 tickets and photos of buried work belong on the job record
The crew needs one phone app for the job, the camera and the clock

Side by side

TrackOverWorkiz
Prices on the websiteYes. A free plan, then $25, $45 or $69 per user per month, 3-seat minimum.No. Standard, Pro and Ultimate each say "Request pricing".
Free planYes: 3 users, 3 jobs and 30 photos, no card, no expiry.None listed on its pricing page.
Free trial7-day free trial on every paid plan.Its FAQ says 7 days free, no credit card.
Who it says it is forExcavation, site work, underground utilities, septic, paving, snow and lawn crews."Home services in over 50 industries", naming HVAC, plumbing, electrical, locksmith, appliance repair and garage doors.
Scheduling and dispatchDrag-and-drop boards by day and crew; every phone updates live.Scheduling and dispatching are listed.
EstimatesEstimates with options, online acceptance and deposits.Good-better-best quotes on site are listed.
Phones and callsTexting with customers from the job; a phone line that answers missed calls is on Elite.AI call answering and a communication suite are listed.
PaymentsCard payments on Pro and above; pay links on invoices.Workiz Pay is listed.
QuickBooksConnects to QuickBooks Online: pull customers and items, send invoices.A QuickBooks integration is listed.
811 / markout tickets811 ticket numbers and expiration warnings on each job.Not named on the pages we checked. Ask them.
Machines and hour metersHours, service intervals and who has each machine.Not named on the pages we checked. Ask them.
KMZ route filesFiber and utility route files drawn on the live job map.Not named on the pages we checked. Ask them.

Workiz column read from their own public pages on 2026-10-24: Workiz pricing, Workiz home page. Features and prices change on both sides; check anything critical with both before you decide.

TrackOver plans: time keeping and timesheets are on Premium; equipment, card payments and the CRM are on Pro; the live crew map and job map are on Elite. The free plan covers 3 people, 3 jobs and 30 photos.

Workiz is a trademark of its owner. TrackOver is not affiliated with, sponsored by, or endorsed by Workiz; this page is our own comparison based on publicly available information.

What each one costs

TrackOver
Free $0 · 3 users, 3 jobs, 30 photos, no card and no expiry
Pro $25/user/mo · 3 seat minimum, so $75/mo
Premium $45/user/mo · 3 seat minimum, so $135/mo
Elite $69/user/mo · 3 seat minimum, so $207/mo
Workiz

Workiz does not publish prices. Its pricing page lists three plans (Standard, Pro and Ultimate) and each one says "Request pricing".

Its FAQ says annual billing is discounted against monthly and that a 7 day free trial needs no credit card. Included users and extra user cost are not stated on the page.

Workiz figures read from their own pricing page on 2026-10-24. Prices change; check before deciding on one.

TrackOver and Workiz: common questions

Is TrackOver a good Workiz alternative?

Workiz leans on calls, booking and dispatch for home-service shops. If your jobs run for days, use machines and need a record of what went in the ground, the job record matters more than the phone. It fits best when: Your jobs run days or weeks: excavation, paving, snow, lawn, utility or fiber work; You want the price on the website and a free plan to try first; Machines, 811 tickets and photos of buried work belong on the job record; The crew needs one phone app for the job, the camera and the clock.

When should I choose Workiz instead of TrackOver?

Most of your leads arrive by phone and you want calls, texts and booking in one tool; Your work is short service visits: locksmith, garage door, appliance, HVAC, plumbing repair; You want AI call answering and are fine requesting a quote to see the price. We would rather you pick the right tool than pick us.

What does Workiz do well?

Workiz puts the phone at the center: its site describes AI call answering, a communication suite, good-better-best quoting on site, and its own payments. A locksmith, garage door or appliance repair shop that wins work on the first call gets real use out of that.

How does TrackOver compare to Workiz for excavation and dirt work?

Multi-day jobs: Jobs carry photos, hours, materials, notes and documents across their whole life, not per visit. Markout / 811 tracking: Ticket numbers and expiration warnings on the job record. Machine tracking: Hours, service intervals and who has each machine. Buried-work records: Stamped photos of what goes underground, kept on the job. Route files: Fiber and utility KMZ files drawn on the live job map. Pricing you can read: Plans and per-user prices are published, with a free plan to start.

Is there a free trial?

Yes. The free plan needs no card and doesn't expire, and every paid plan starts with a 7-day free trial.

The fastest comparison is a real job

Start free, run one job through it, and let the crew vote. No card, no contract, a 7-day free trial on every paid plan, and your data exports if you leave.

See pricing · Switching guides · 811 ticket tracking

Comparing more than one?

Or start from your trade: