How a snow and ice company runs a day in TrackOver

One ordinary day

From the first look at the board to the invoice

Each step says who does it. The crew works from their phone, and the office works from a browser on the same record.

1. 1

   Before the season · Office

   Properties are jobs on your account

   Each property is one record with its history, so the lot you plow in January is the same customer you graded in June. Regular estimates and invoices work on the same record.

2. 2

   Storm day (coming soon) · Office

   Storm-day dispatch in SnowOps

   Coming soon: one push notification wakes the route, and each crew sees its loop before the first pass. Storm logs and per-push or per-inch billing are part of the same add-on.

3. 3

   Start of the route · Crew

   Crews clock in on their routes

   Hours land on the property or job they worked, and the office can see where crews are while they are clocked in.

4. 4

   At each property · Crew

   Timestamped photos at every stop

   Before and after photos keep the time, who took them, and the phone's GPS position when there is a fix. That record is what you pull when a property manager asks what was done.

5. 5

   When the signal drops · Crew

   Logs wait on the phone

   Photos, time and notes save on the phone and send when signal returns, so a dead spot at a parking lot does not lose the record.

6. 6

   End of the week · Office

   Bill the way the contract reads

   Line items are yours to set, and each invoice can point back to the visits and photos behind it. Per-storm billing from a storm log is part of SnowOps, which is coming soon.

SnowOps is the winter add-on and is still coming soon. The steps above that say so are not live yet. Everything else works on a regular TrackOver account today.