Small crews
TrackOver for small crews: what it does, and what it doesn't
A straight list of what TrackOver does for a small contracting crew today, what it leaves to other tools, and the limits to know before you sign up.
What it does
- Jobs, photos and files in one placeEach job keeps its photos, notes and files. Every photo is stamped with the time, the company, and who took it. The stamp can also show the GPS location, if the company turns that on.
- Time clock on the phoneCrew clock in and out from their phone. The office reviews the hours in timesheets and can export them. Timesheets are part of the Premium plan and up.
- Schedule and dispatchA schedule board to plan jobs by day, and a dispatch board to assign crews to them.
- Estimates, invoices and online paymentsSend estimates and invoices, and take card and bank payments online. Taking payments online is included from the Pro plan up.
- Team messagingA team chat for the office and the crew. It is included from the Pro plan up.
- Texts that respect STOPWhen a customer replies STOP, TrackOver stops texting them. The opt-out list is checked before a text goes out.
- Subcontractor loginsA subcontractor sees only the jobs assigned to them, and never any money.
- Hours for your payroll companyHours export in the layouts that Gusto, ADP and QuickBooks import. TrackOver hands the hours over. Your payroll company runs the payroll.
- QuickBooks: read first, write only when you say soTrackOver reads from QuickBooks by default and writes nothing to it. The owner can turn on Send to QuickBooks, and sending needs a confirmed preview of what will go over.
- Some changes work without signalSome field changes, such as tasks and equipment usage, are saved on the phone and sent when it reconnects.
- Seven languagesEnglish, Spanish, Brazilian Portuguese, Haitian Creole, Polish, Russian and Ukrainian. Not every screen is translated yet, so some still show English.
What it doesn't do, and where the limits are
- It is not your booksTrackOver does not replace your accounting. QuickBooks, or your bookkeeper's system, stays the record of your money. TrackOver does not file taxes.
- It does not run payrollTrackOver does not pay people, withhold taxes or file payroll forms. It hands the hours to the company that does.
- The free plan has small limitsThe free plan allows up to 3 jobs, 30 photos and 3 users (you and 2 crew). Pro and above remove the job and photo limits. See the plans on the pricing page.
- The live crew map and route planner are top plan onlyThe live crew map and the route planner are on the Elite plan. Location is collected only while someone is clocked in, and only when the company's tracking settings turn it on.
- Some things need a connectionCard payments, sending texts and email, and the AI assistant all need a connection. Only the field changes listed above are saved for later.
- AI has a monthly allowanceAI features come with a monthly allowance of included use. Use past that allowance is billed to the company.
Common questions
Can a small crew use TrackOver?
Yes. The free plan covers 3 users and 3 jobs with no card and no expiry, which suits a small crew trying it out on real jobs.
What does a small crew pay after the free plan?
Paid plans are $25, $45 or $69 per user per month depending on the plan, with a 3-seat minimum. Every paid plan starts with a 7-day free trial.
Do my crew members need the phone app?
They can use it on iPhone or Android to see their jobs, take stamped photos and clock in. The office works in a browser.
Can I bring my existing customers and jobs?
Yes. Import accepts CSV and Excel files, shows every row before saving, and can be undone for 24 hours.
Not sure it fits? Check the plans, or start the free trial.
The free trial runs 7 days. The free plan stays free within the limits above.